Privacy Policy
We are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make purchases on our website. By using our site, you agree to the practices described in this policy.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
1. Personal Information:
When you create an account, place an order, or contact us, we collect personal information such as your name, email address, shipping address, phone number, and payment information.
2. Non-Personal Information:
We may collect non-personal information, such as your IP address, browser type, device type, and usage data, through cookies and analytics tools. This helps us improve the performance and functionality of our website.
3. Cookies:
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences and track website usage. You can manage your cookie settings through your browser.
2. How We Use Your Information
We use the information we collect for the following purposes:
1. Order Processing:
To process and fulfill your orders, including shipping and customer support.
2. Communication:
To communicate with you regarding your orders, including sending order confirmations, shipping updates, and other important information related to your purchase.
3. Improvement of Our Services:
To improve our website, products, and services based on your feedback and usage patterns.
4. Marketing and Promotions:
With your consent, we may send you promotional emails about new products, offers, and updates. You can opt out of these emails at any time by clicking the unsubscribe link in the email or contacting us directly.
5. Legal Compliance:
To comply with applicable legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We value your privacy and will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
1. Service Providers:
We may share your information with trusted third-party service providers (such as payment processors, shipping carriers, and email marketing services) who assist us in operating our business and fulfilling orders. These service providers are obligated to protect your information and only use it for the services they provide.
2. Legal Requirements:
We may disclose your information if required to do so by law or to comply with a legal process, such as a court order, subpoena, or regulatory inquiry.
3. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure payment processing, to protect your data from unauthorized access, alteration, or disclosure.
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
As a user of our website, you have the following rights regarding your personal information:
1. Access and Correction:
You have the right to request access to your personal information and request corrections if it is inaccurate or incomplete.
2. Opt-Out of Marketing Communications:
You can opt out of receiving promotional emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
3. Request Deletion:
You may request that we delete your personal information, subject to any legal obligations we may have to retain certain data (e.g., for tax or accounting purposes).
To exercise any of these rights, please contact us at aptolosa.appato@gmail.com
6. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing them with any personal information.
7. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page. By continuing to use our website after any changes, you agree to be bound by the revised policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at aptolosa.appato@gmail.com.
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This Privacy Policy is designed to comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).